The general conditions set out below govern the sale of Fede&Co S.r.l. and the Customer and are intended to put the Customer in the ability to know the conditions required by law before expressing the consensus. Purchasing, the Customer confirms that is aware of all the information provided to him either under the following conditions during the purchase procedure and fully accepts. Customers will be informed of any changes to these conditions through a notice posted on our website. If the Customer is a consumer will have to print and save an electronic copy of these general conditions of sale or any changes. Consumer is the Customer – natural person who buys for purposes not directly related to his trade, business, craft, professional activity.
The products are described in the relevant information sheets. The technical information are based solely on official data published by manufacturers and in any case the size and other characteristics are subject to normal commercial tolerances. The picture accompanying the description of a product can not be fully representative of its features but differ in color, size, accessories shown in the figure. The colors of the images showing the products and their details are only indicative. This is due to the different color rendering of the monitors / displays / TVs that is made by a direct process of emission of light very different from the real perception of the colors that takes place by means of light reflection. The images contained on the website are owned by generateditaly.com as well as Fede&Co S.r.l. properties, any use of these images, not authorized by a written consent of Fede&Co S.r.l. It will be prosecuted according to law. The Customer, the order, will pay the ordered goods in the manner mentioned below under “Payments”, verified the success of the payment, the Customer will receive an e-mail communication, confirmation of shipment of goods with the data relating to the same shipment.
The reports regarding the availability of the product contained in the catalog are in no way binding as subordinate to non-employees vary from Fede&Co S.r.l., consequently, in the event that Fede&Co S.r.l. is unable to comply with the warnings concerning the availability of the goods as described in the website, the Customer will receive a different e-mail communications of “alert status change order” to which you can respond, on-line or by mail, by accepting or rejecting the change proposal. following this response Fede&Co S.r.l. will promptly return any amount to the Customer’s credit. All e-mail referred to above will be sent to the email address supplied by same Customer at the time of the order, who agrees to verify the correctness of the data entered and exempts the Fede&Co S.r.l. from all liability relating to incorrect data entry. Possible variations in data provided by the Customer must be notified by mail to Fede&Co S.r.l. who will provide for adjustment at email@example.com.
The sales contract is concluded in all respects with the acceptance by Fede&Co S.r.l. manifested by e-mail confirmation of shipment, from which shall be effective all legal obligations of fulfillment of the contract for both parties. Any liability of Fede&Co S.r.l. for direct or indirect damages caused by the rejection, even partial, of an order. Fede&Co S.r.l. will invoice accompanying only if specifically requested by the consumer in the process of acceptance, then the same will be sent to an annex in the shipping carton. The assortment of products on the site reflects the availability of the item per size and color. Although extremely rare, however, it is possible that for a number of reasons a particular product is no longer available. In the event that the ordered items are not available, or if for some reason the order can not be processed as per the Customer’s request, the staff orders will promptly notify the Customer and Fede&Co S.r.l. will promptly return any amount credited to the Customer, which exempts from now the same Fede & Co S.r.l. from any further claims. As an authorized dealer of all products on generateditaly.com are authentic and certifiable.
To benefit from assistance under the warranty, the Client must retain the invoice or the payment receipt, along with the delivery note. No warranty can be recognized in the event of abrasion, erasure or elimination identification label affixed to the product. Comes warranty under the conditions provided by law and in accordance with the conditions attached to the product, the standard warranty of the manufacturers. The timing of replacement or repair of any product depends solely on the policies of the Fede&Co S.r.l. Outside of these cases Fede&Co S.r.l. will proceed at its own discretion to repair, refund the full amount paid or to replace it with a product of equal or superior characteristics. Fede&Co S.r.l. reserves the right to require the Customer the costs incurred for inspection, repair and shipping needs of even the service center, if the claimed defect can not be considered covered under warranty. No damage can be obtained from Fede&Co S.r.l. for any delays in repairs or replacements. If the product is under warranty must be returned in original packaging, complete in all its parts, including accessories and documentation provided. The original packaging must not be damaged in any way nor bring scriptures or application of adhesive tape. It is advisable to include the original packaging and in a second box to ensure the box for shipping, as any damage or theft are the responsibility of the Customer.
Pursuant to art. 60 of Legislative Decree no. 206/2005 (Consumer Code), for the case of Customer – the Consumer, is expressly invoked the provisions contained in Part Three, Title III, Chapter I, Sec. II of the Legislative Decree 206/2005 (Art. 50 – 61). It also refers to the rules contained in Part IV, Title II of the Legislative Decree 206/2005 (Articles 114 et seq. Consumer Code) and in particular:
* Liability for defective products (Articles 114 et seq.) Indicating that the Supplier is liable for damage caused by defects of goods sold if he fails to notify the Damaged, within the period of 3 months from the request, the identity and address of the producer or of the person who supplied him with the good. The above request by the injured party, it must be made in writing and must indicate the product that caused the damage, the place and date of purchase, must also contain the offer in view of the product, if it still exists. The Supplier shall not be liable for the consequences resulting from a defective product if the defect is due to compliance of the product, at a rule of law or a binding imperative, or if the state of scientific and technical knowledge at the time when the producer he put the product into circulation, would not let you even consider the defective product. No compensation will be payable if the injured party was aware of the defect in the product and the danger entailed by it, and yet there has voluntarily exposed. In any case, the Damaged must prove the defect, the damage and the causal relationship between defect and damage. The Damaged will be able to claim compensation for damage caused by death or personal injury or destruction of or damage to property other than the defective product, provided they are of a type ordinarily intended for private use or consumption and thus mainly used by Damaged. The damage to things in art. 123 of the Code of consumption will, however, be compensated only to the extent that exceeds the sum of EUR trecentottantasette (€ 387). It also refers to the rules contained in Part IV, Title III, Chapter I, of the same Legislative Decree 206/2005 (Articles 128 et seq. Consumer Code) and in particular:
* Guarantees legal compliance and commercial guarantees for consumer goods (Articles 128 et seq.) Indicating that the Supplier is liable for any lack of conformity which becomes apparent within a period of 2 years from delivery of the goods. For the purpose of this contract is assumed that the consumer goods conform to the contract if, where relevant, the following circumstances exist: a) are fit for the purposes for which goods of the same type are normally used; b) comply with the description given by seller and possess the qualities of goods which the seller has presented to the Consumer as a sample or model; c) show the quality and performance which are normal in goods of the same type and which the Consumer can reasonably expect, given the nature of the goods and where appropriate, public statements on the specific characteristics of the goods made about them by the seller, the producer or his agent or representative, particularly in advertising or on labeling, d) are also suitable for the particular use intended by the Consumer and was to be made known to the Seller at the time of conclusion of the contract and which the seller has accepted, also implicitly. The Buyer loses all rights to the Seller if it denounces the lack of conformity within a period of two months from the date on which the defect was discovered. The complaint is not required if the seller has acknowledged the existence of the defect or has concealed. In any case, unless evidence to the contrary, it is assumed that any lack of conformity which becomes apparent within 6 months after delivery of the goods already existed on that date, unless this presumption is incompatible with the nature of the goods or the nature of the defect compliance. In case of lack of conformity, the Purchaser may ask, alternately and without charge, under the conditions described below, the repair or replacement of the item purchased, a reduction of the purchase price or the termination of this contract, unless the request not objectively impossible to meet or it is prohibitively expensive for the Supplier pursuant to art. 130, paragraph 4, of the Consumer Code. The request should be sent in writing, by registered mail, to the Supplier, which will indicate their willingness to act on the request, or the reasons that prevent him to do so, within 7 working days of receipt. In the same communication, where the Supplier has accepted the Purchaser’s request, shall indicate the method of delivery or return of the asset as well as the deadline for the return or replacement of defective goods. If repair and replacement are impossible or excessively expensive, or the Supplier has failed to repair or replace the goods within the period referred to in the preceding paragraph or, finally, the replacement or repair carried out previously have caused significant inconvenience to ‘ Buyer, they may request, at its option, an appropriate reduction of the price or the contract rescinded. Buyer shall in such case give its request to the Supplier, which will indicate their willingness to act on the same, or the reasons that prevent him from doing so, within 7 working days of receipt. In the same communication, where the Supplier has accepted the Purchaser’s request, shall indicate the reduction in the price proposal or how to return the defective goods. In such cases, the Buyer will indicate how the burden of crediting of amounts previously paid to the Supplier.
Any complaints must be reported by e-mail to Fede&Co S.r.l. to mail address firstname.lastname@example.org, stating the invoice number and the problem.
The contract of sale is concluded in Italy and will be subject to Italian law. For the solution of the territorial competence is exclusively that of the Court of Salerno (Italy).